Figo | Pet Insurance Review

I started with FIGO in 2017. I had done a lot of research and they had great rates and coverage and I started out paying $413 a year for my Lab who is now 3, and this year's renewal is $707 ! For my med sized mix dog it started at $324 and this year's renewal is $471. That is almost a $400 increase in 2 years, and that was WITH downgrading my coverage last year due to the ridiculous price hike. Now they started piecemealing the coverage, making the office visit fee extra, changing the deductibles etc. They SCREWED everyone who started with them and put their fur babies on this plan by making this coverage see so great then just grossly increasing the premiums. AND...there is no way to switch to another insurance because all the other insurance companies will consider everything that has happened previously as a 'pre-existing condition. That is how they can raise the prices so much because they know that your are SOL. Sure, they may get your claims handled quickly (if they are actually going to pay it) but that is the only reason they give for the price hikes. TOTAL SCAM. They won't pay for Rx's that are being sold ILLEGALLY on the internet by places such as Amazon, even if the Rx states on the packaging 'Only for Sale by Licenced Veterinarians', they will say it is available Over the Counter and so the will not pay it. If I could do over, I would go with Pet's best. Don't use FIGO. Pretty soon I will have to downgrade this to basically a super high deductible and consider it only if the worst were to happen such as major surgeries.

My puppy had a lot going on his first year on earth and Figo saved his life and my bank account! Max developed oral cancer at 8 months old and had to have a partial Mandibulectomy and is expected to have no other issues! Figo reimbursed me quickly (within a week of filing) and fairly! People call Max the poster-child for pet insurance and recommend Figo to everyone and every vet office that asks! Hopefully my premium doesn’t go up an extravagant amount after this year is up, like I have read in other reviews! (I obviously expect an increase)

I absolutely love Figo, from the ease of the app to the quick turn around of claims and emails. I have referred Figo to friends and family.

I am very happy to have my fur babies insured through figo. Easy to file claims, pay, receive reimbursement and I can even track the status of my claim.

Without Figo my dog with a chronic illness would not be alive, I have not had to choose between going into debt to keep my best friend or make a heartbreaking decision