4
out of 5
POSTED: | BY: Ira
I love talking to the Customer Service Reps. They are amazing!
Have had a great experience with Figo!
4.4
out of 5
Number of reviews 2,652
Updated: May 29, 2024
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Frank Roschel
Premiums are acceptable and ease of filing claims
Bailey receives the best care we can provide him and FIGO supports that goal. Reasonable rates and ease of filing claim
5
out of 5
POSTED: | BY: Christopher Thomas
Super Fast and Easy!!
My pet unfortunately was very sick and the Doctors couldn't figure out the cause. Test after Test the bills kept stacking up. I was worried that I wasn't able to afford my dogs care but thankfully Figo insurance kicked in and saved my dogs life. The claim was made and I was paid almost overnight. It was incredible! Thank you Figo for being a champion for our four legged children!
5
out of 5
POSTED: | BY: Lynn R
I am very pleased with Figo
I have had Figo coverage for one year. The customer service is excellent. If you have questions they are eager to help and explain well. They are always pleasant and helpful. I love how I can access all my pats info online and track appt's and vaccinations. I had to file a claim and things went smoothly. I was afraid that having a claim would greatly raise my cost, but it did not, and when I requested a change in coverage they granted it. I recommend this company to all my friends and consider it a necessity with the high cost of vet bills. I wish they covered a bit more preventative things lime teeth cleanings which are pretty expensive, even a percentage would be nice. Especially since dirty teeth can cause other health issues. Overall I am happy with the price I pay, as I am on disability I would love a $100 deductible rather $200, but my monthly premium is affordable.
5
out of 5
POSTED: | BY: Rosemary Newcomer
Figo best, best coverage, reasonable rates
Customer service very friendly, easy to contact and work with, 3 reasonable plans, claim processed within a week. Very happy with this Pet Insurance. Even comes with a free dog tag with ID. If pet lost, pet can be traced by founder, with that ID number on their website.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.