Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,615

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Jonnie Geen

Really glad I chose FIGO for my pet insurance

I have had several occassions where I had to file claims for my active dog. Figo makes it easy, responds quickly, and pays promptly. This is a company I heard about through friends in the dogsport world. I'm very pleased with the coverage
5

out of 5

POSTED: | BY: Dr. James

FIGO expedited our claims quickly and demonstrated compassion with every contact.

FIGO expedited our claims quickly and demonstrated compassion with every contact. They provide outstanding, hassle-free service and a deep caring attitude.
5

out of 5

POSTED: | BY: Matthew

Thanks for the help!

The are so helpful, great customer service! Especially Beth!
5

out of 5

POSTED: | BY: Annette C

Easy to file a claim and quick claim processing

So far, I've been very happy with Figo. All claims have been easy to file and I've received my checks and EOB quickly. EOBs are easy to understand. When I appealed to a claim, they fixed the issue.
5

out of 5

POSTED: | BY: Julie

Couldn't Love Figo More!

I put a lot of time into choosing a pet insurance company and I couldn't be happier with Figo! For starters they send you the cutest welcome package with an id tag and collapsible water bowl. The claim process with Figo is so simple, and even more convenient they have an app so you can file a claim wherever whenever! Typically my claims have been processed and closed within 24 hours and the payment is in my account within a week! I often wish I could insure myself on Figo!! I have and will continue to refer all my friends/family to Figo.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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