Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,605

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Mary

Figo was there for Gabby!

Our wonderful new adopted dog, Gabby became critically ill from gastroenteritis. She was very weak and had to be hospitalized. I can only say thank you to Figo for all their assistance. I easily uploaded all her receipts and vet records to Figo and filed a claim. Less than a week later, the claim had been closed and the payment was sent out. Really impressed with this company!
5

out of 5

POSTED: | BY: Mia Wslsh

The Best Customer Sevice!

I highly recommend FIGO pet insurance. Not only is the coverage a great peace of mind, bit the customer service, and ease of claim filing is phenomenal. All I do is open the app, describe the issue, photograph the vet bill and submit. My reimbursement is in my bank account in an average of 3 days! So easy!
5

out of 5

POSTED: | BY: Megan Dwyer

Incredible coverage, incredible service

They have been a LIFESAVER with my accident prone pup! Would recommend to anyone... the best decision I have made for my little one!
5

out of 5

POSTED: | BY: Karen Scarola

Pleasant company to deal with when calling customer service

Figo is a pleasant company to call when I have an issue about my policy payments anyting I recommend them to anybody
5

out of 5

POSTED: | BY: Kelly

Thanks Figo!! :)

Very happy with the service we've received from Figo! :) Such a relief to know the vet bills after our dog's accident were covered! The customer service team is excellent and warm! Totally recommend taking out insurance with them to protect yourself from the financial stress that can comes unfortunate accidents. Thanks Figo! P.S - My biggest tip is to make sure you can provide all documentation from the vets, including previous medical history! and know that it only covers accidents/new illnesses!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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