5
out of 5
POSTED: | BY: Cassandra
I like Figo!!
I join Figo for my 2 senior dogs since Feb 2019. I was a little bit concerned at first as I have read quite a few negative reviews on them, but since their rate is very competitive and you can customize your insurance plan with your need, I decided to give them a try.
I have made a few claims since, and I didn’t have any problem making a claim so far. Their customer service team is always very responsive. The claim process can take long for the first time as they will need to request medical record from your vet and review it, but after that, it Normally takes about 1 week to approve your claim, which I think is reasonable.
I will suggest you read clearly on what’s covered and what’s not.