Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,607

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Jill Snyder

Love this insurance!

Figo Pet Insurance is awesome! The policies are straightforward and easy to understand. The customer service is incredibly friendly and filing a claim couldn't be easier. The turn around time from when the claim is filed to receiving reimbursement is FAST! I love that I don't have to worry about cost when needing to make decision about treatment for either of my dogs. Proud to be part of the Figo Family!
5

out of 5

POSTED: | BY: Marcia Black

Excelletnt service

Figo was amazing in their response time and their patience with our Vet
5

out of 5

POSTED: | BY: Kerry Johnson-Morud

Figo is the Best!

I only had Figo pet insurance for 10 months when my last Golden Retriever got sick and was diagnosed with stomach cancer. After multiple vets, tests and surgery our bill was over $18,000. I turned in my bills and within a week they had the money in my account. Unfortunately my girl didn't make it through surgery. They even sent me a card, all signed personally from the Figo employees. They are a great company and easy to work with! I will never go without pet insurance.
5

out of 5

POSTED: | BY: ken Rosenblum

figo was efficient and timely in processing claims during a very stressful time in our lives..

excellent organization in all aspects...kudos
5

out of 5

POSTED: | BY: Michele Fonseca

Awesome

Just amazing customer service..

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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