5
out of 5
POSTED: | BY: Rick Gardel
quick response
quick response
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4.2
out of 5
Number of reviews 2,598
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Amy Jackson
I have 6 dogs and all are insured with…
I have 6 dogs and all are insured with Figo. Last year one of my dogs got hurt and we put our insurance to the test. $6000 worth of tests on my dog and Figo came though promptly with my reimbursements. Definitely reduced the financial stress so I could focus on getting my boy fixed up. Thank you Figo
5
out of 5
POSTED: | BY: customer
They always answer claims quickly and…
They always answer claims quickly and get you paid quickly too.
1
out of 5
POSTED: | BY: RCM
This company is terrible
This company is terrible. If you like throwing money away, have any and every claim denied for the most trivial reasons, this is the company for you! If you have 2 pets insured with them, have a great time when your vet has both your pets on the same bill! Figo will make you jump through every possible hoop they can and still deny your claim. F this company. You are better off either going with some other company (the homeless guy under the bridge is more trustworthy than this joke of a company) or just outing the money into saving Incase an accident happens with your pet. They will tell you (they do everyone) they are so concerned and please email them to discuss concern and issues. You will get back a cookie cutter response of an email. Seriously. Go. Find. Another. Pet. Insurance. Company. FIGO IS NOT going to be there for you if you need them.
1
out of 5
POSTED: | BY: Christine
I have paid for FIGO for a year with…
I have paid for FIGO for a year with zero return for my two dogs.
The moment I call to inquire about anything I am told - that is not in your policy.
So - I am not really understanding what is in my policy - seems like a lot of money wasted until perhaps my dogs have a devastation.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.