5
out of 5
POSTED: | BY: Bethany Diller
Fast response and helpful with any…
Fast response and helpful with any questions!
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4.2
out of 5
Number of reviews 2,597
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
2
out of 5
POSTED: | BY: Alex Le
Large premium increases.
Large premium increases every year. After my first year with them they doubled my premium, and had to pick inferior coverage to keep prices down. After my second year they increased my premium by 50% forcing to yet again pick inferior coverage. Did an online quote just to see what it would look like with my dog's info, and my rate would have only been a 25% increase, leading me to believe they increase your rate more if you use the insurance.
They were good at reimbursing me quick though.
5
out of 5
POSTED: | BY: Sarita
Very easy to file claims and quick responses.
It is very easy to file claims and FIGO has quick responses. I had to submit a claim because my pup was having some back pain (being a silly pup ran into something). The filing and reimbursement processes went very smoothly.
5
out of 5
POSTED: | BY: Susan Walker
So helpful
The people at Figo are so nice. They helped me with a complete case and did their best to help me get reimbursed for covered services that were needed during my cats procedure.
5
out of 5
POSTED: | BY: Michael Cromer
Terrific and easy
So far, everything has been great!
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.