5
out of 5
POSTED: | BY: Buddy
Exceptional service + coverages
Exceptional customer service
4.2
out of 5
Number of reviews 2,597
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Jill
Awesome experience
Figo is a breeze to work with. I submitted my claim and had the money in my bank account in less than 5 days. It made the stress of having an almost $1500 emergency vet bill so much more manageable. I have very high standards when it comes to customer service and Figo passed with flying colors.
5
out of 5
POSTED: | BY: John
God Bless
God Bless
5
out of 5
POSTED: | BY: GARY B
Quick and efficient
Quick and efficient! Great choice I made for my dog!
5
out of 5
POSTED: | BY: Stephanie Peterson
Exceeded my expectations
We purchased insurance for our Lab puppy at 10 weeks knowing they like to put everything in their mouth and can get a blockage. Fortunately, we had no issues like that but we did have a very rare occurrence of an immune issue which was thousands in vet bills and we got every penny owed to us from Figo with zero hassles. We recommend them every change we get! Happily, after being sick and on meds for 9 months he is now a little over a year old and in remission.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.