Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,597

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Starlette

Figo is provides exceptional pet insurance.

A friend told me about her experiences with Figo and recommended that I get insurance for our newly adopted dog, Sage. I’m so thankful for her advice. Figo’s premiums are fair and their customer service is friendly and claims are handled quickly. Now I’m the one referring Figo to all of my pet owner friends.
5

out of 5

POSTED: | BY: william hovey

At first I was not impressed with the…

At first I was not impressed with the way they handled my claims but after they had all the veterinary records and got to know me as a client it has been excellent, The claims department make you feel like they really understand and care, I just had a claim on medication and it was denied, I called in and Beth spotted the problem, the receipt only had my name on it not my pet so she took the initiative to call the vet to correct the problem and claim was processed! Thank You!!!
5

out of 5

POSTED: | BY: Merle Barrett

Good premiums!

Very good coverage and very good premiums
5

out of 5

POSTED: | BY: Customer

Figo Pet Insurance

Figo offers pet insurance at a reasonable rate and they are prompt to process claims.
5

out of 5

POSTED: | BY: Katie

Easy

I’ve had Figo for a year and recently renewed my policy. It’s so easy to file a claim through their mobile app and very innovative. They close claims quickly and are very fair. I’m happy my pet insurance is through Figo.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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