Figo | Pet Insurance Review

Very very pleasant to work with. They seemed to care about making the claim process go smoothly, knowing what mental issues we were already facing

Figo insurance is straightforward and easy to understand. The process to file a claim literally takes less than a minute and reimbursement typically occurs in less than a week. Their customer service has been friendly and efficient when I needed to contact them. I absolutely recommend them to everyone I know with a pet!

I took out Figo insurance when my rescue dog was about 5 months old. They have paid claims without any problems and have communicated any concerns immediately (like when my vet submitted a claim before I could and didn't include the itemized bill). I eally don't think I'll get another pet without obtaining pet insurance for it. I have received benefits beyoud the premiums, and I'm very pleased with Figo's manner and timing of processing claims.

I just Signed up not long ago I made a mistake on one of my dogs policy and I had to call in they where great they fixed my problem fast and was very helpful in answering all my questions.👍

First, when shopping for pet insurance you will find that Figo, hands down, provides THE most flexibility in policy customization. Once you select your coverage level (yes there are options!) you can choose from several combinations of annual deductible, annual payout limit, and percentage of coverage. Figo is also one of the only (if not THE only) pet insurance companies to offer both an unlimited annual payout option and a 100% coverage option on claims (most max out at 90%). So let's talk claims... I have three cats and a dog and unfortunately have had to use my pet insurance on more than a few occasions (no worries they are all fine now). Simple. Basically just upload images of the bill then wait... and not for long. The quickest turnaround between submitting a claim and confirmation of coverage was 14 minutes. No $h*t. I think the longest may have been one business day. Then just a few days until the money hits your account. One more thing - cost. I have spent the time and have done the research on I believe every pet insurance company in existence (I can spend time doing that because I have no human children). Figo has the most competitive rates for the coverage. Period. I know this is a very wordy review but there are very few things that I am this passionate about. I am very grateful for this insurance and tell everyone about it that will listen. I could not recommend it more. Thank you.