Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,652

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Edward Martinez

Great insurance company

FIGO is great, they have an app that you can use to upload all of your vet bills, and once you have reached your deductible they will send you a check within two weeks of them receiving your bills. Their customer service is also very good, they are patient and will assist you with any problems that you have.
5

out of 5

POSTED: | BY: Kerry Johnson-Morud

Figo Pet Insurance is the Best

Our 11 year old, Golden Retriever, Libby, started throwing up black one day so I took her to the vet the next morning and found out she had tumors on her spleen and a tumor in her stomach near her esophagus. We brought her to an emergency vet on the recommendation of our vet so we drove the two hours to bring her there. She was hospitalized for three days, received a transfusion and multiple tests. The emergency vet suggested we bring her to the oncology department at our state university, another 5 hours away. We took her there and they felt that they could do surgery and get the cancer out. They did the surgery and removed the spleen, and tumors unfortunately they did not close up her stomach completely so it caused her to get septic. They went in and repaired it but her organs started to shut down and she had to be euthanized. After all was said and done we had paid over $18,000 between all of the vets. I turned in my claims and within 7 days the money was in my account. I was nervous that they wouldn't pay but they were great. When I called to cancel her policy, they were very kind and within a few days I received a hand signed card in the mail. I would recommend them 100%!
5

out of 5

POSTED: | BY: Natalie Littlefield

Great and efficient service

Great and efficient service! So easy and hassle free. Everyone I spoke with was professional and polite. Thank you Figo!
5

out of 5

POSTED: | BY: Graton Gathright

Recommended without reservation

So glad we got pet insurance and so glad we picked Figo. The service has been impeccable. The peace of mind has been wonderful.
5

out of 5

POSTED: | BY: Cathie Richey

I think this program is really good for…

I think this program is really good for your pet

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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