Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,652

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Eric Dunn

Love your pet get Figo it's that easy.

Love your pet get Figo it's that easy.
5

out of 5

POSTED: | BY: Brianna

Grateful for Figo and the team

I love Figo! I’ve been recommending them to everyone looking for pet insurance. Their quick at filing claims and customer service in general. I will forever keep my policy and future pets with them
5

out of 5

POSTED: | BY: Colleen L.

So far so good

With so many pet insurance options it’s hard to know if you’ve made the right choice. You wonder if insurance will really cover what they say they will cover and/or reimburse you in a timely manner. I have to say that I am thoroughly impressed with Figo. My pup’s medical records were easy to upload and so was her initial wellness visit invoice from the vet. I took a couple of pictures and submitted the claim on my phone. Within 24 hrs my claim was processed and paid directly to my checking account and it received and email explaining my benefits. I was surprised to find they even covered a little more than what I was expecting. Thanks Figo pet insurance!
5

out of 5

POSTED: | BY: Gonzopal

The process of filling a claim was… EASY!

The process of filling a claim was easier than my own health insurance.
4

out of 5

POSTED: | BY: Beverly Rochester

So far

So far, I have been very pleased Figo Pet Insurance. Their reimbursement of expenses is one of the best I have ever seen.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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