Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,599

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
4

out of 5

POSTED: | BY: customer

It’s a bit tricky understanding all of…

It’s a bit tricky understanding all of the coverage when you actually have an issue.
1

out of 5

POSTED: | BY: customer

Price Increased for New Policy

Price Increased for New Policy I was shocked by the price increase and I'm already considering other options that do not have price increase from policy to policy (like Trupanion).
2

out of 5

POSTED: | BY: Nancy

I fulfilled my deductible and…

I fulfilled my deductible and reimbursements were minimal and were not what was in my policy
4

out of 5

POSTED: | BY: Julie

My dogs are new to Figo Pet Insurance

My dogs are new to Figo Pet Insurance. I submitted the first claims for them, both routine exams, heartworm test and vaccinations. Figo had the claims reviewed and paid within two days! I'm happy with the payments I recvd so far and certainly happy with the speedy service! So far it's been great!
5

out of 5

POSTED: | BY: Michael

Great service for this new customer

Very informative service by my phone conversation with the representative. Answered my questions and was helpful since I was a new customer. Timely payment a day after claim made. Thankful and pleased !!!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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