Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,652

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,652

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Jenna

Figo is great!

I was in the process of adopting a new dog and my sister who already has Figo had suggested it. I decided to sign up and was glad that I did. The website is very easy to navigate and you can get in touch with a live agent very quickly. I highly recommend their pet insurance services. Their website has a lot of useful information as well and can be helpful in many areas.
4

out of 5

POSTED: | BY: Bryan Wiltfong

I can't give a 5 star for the fact we…

I can't give a 5 star for the fact we have not needed to use it. I can't tell what the service is like because our cats have been healthy.
5

out of 5

POSTED: | BY: A Rivero

Every time I have to run to the vet…

Every time I have to run to the vet because Rusty has an upset stomach or dies t feel well, Figo insurance is right there to help with the bill. I’m very happy with Figo, they are excellent.
1

out of 5

POSTED: | BY: Bob R

I just got off the phone with this…

I just got off the phone with this insurance company. Its a 100 percent scam . Please do not not use them. You are throwing your money out the window. I will follow up with in full detail of our experience with them. I am so angry now .
5

out of 5

POSTED: | BY: Norman

We made a great choice with Figo Pet…

We made a great choice with Figo Pet Insurance. Honest company and good people. thanks

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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