5
out of 5
POSTED: | BY: Anjan
No hassle easy claim proccess and fast…
No hassle easy claim proccess and fast reimbursement
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4.2
out of 5
Number of reviews 2,599
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Jane
Very quick claim response
Very quick claim response, great customer service too!! Thank you 😊
5
out of 5
POSTED: | BY: Delfor
Amazing
Amazing, they took care of my claim in minutes. Got my money deposited on my account the next day. Great online customer service.
3
out of 5
POSTED: | BY: customer
The claims process is a bit slow
The claims process is a bit slow. Not very much follow-through on claims when they want more information, they want the customer to do all the calling to the vet and such (asking me to do their job).
The app is slow and clunky, too much wannabe social media on it and not enough functionality and speed.
Also very skimpy on the claims (classifying things too broadly to fit them in a non0covered category).
2
out of 5
POSTED: | BY: Kat C.R.
Not much benefits for new puppy owners…
Not much benefits for new puppy owners that needs all vaccine shots, wellness exam fees. And neuter benefits especially for cryptorchid procedures. Paying about $50.00 a month and all I'm receiving back is $90.00 and Ihave already met the maximum benefits for vaccine and wellness check . Probably cheaper to go with another insurance with better benefits or not even have insurance. I'm paying the vet and the insurance for less benefits than expected. I think even if I had purchased all the other extra fees , extra Care package, wellness PLUS, veterinary exam fees and what all the other extra "more" coverage additions, I would just throwing away all that money into nothingness.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.