Figo | Pet Insurance Review

Finally cancelled my policy with Figo. 1 star for the sign up process and the gift tag and bowl they send you in the mail. I had Figo for a total of 7 months. (Signed up when my puppy was 3 months old) Anyway, they find every reason under the sun to deny your claim. Most recently, I got a claim denied for an ear infection because he was seen months ago for a SEPARATE dermatological issue. The first issue was a bump on his neck, and they denied the ear infection with this explanation "If Your Pet showed Clinical Signs of any Dermatological Condition prior to the end of the Waiting Period, Your Pet must be free of any Dermatological Conditions for twelve (12) consecutive monthsbefore any Dermatological Conditions may be covered again" My fault for not reading the policy in it's entirety. Learn from my mistake and choose a different provider. I was able to find another pet insurance that wont just lump things into a category. In the last year I spent 1174.72 at the vet, and Figo paid out 72.90 LOL. Mind you my deductible was $250 and I paid extra for the wellness ride that covers some vaccinations which is what they paid out. I paid in total 88 per month for 7 months. The math says: FIGO IS A WASTE OF MONEY. COMPLETELY USELESS.

Totally worthless policy. Figo has refused *every single claim* we submitted over the past year. You might as well set your money on fire.

WTH, why did you raise the price by 65% without even notifying???

Claim process is fast but the coverage has decreased a lot and the prices keep increasing

Thank you for handling my claim so well