5
out of 5
POSTED: | BY: WA
Took less than 1 hour to close the…
Took less than 1 hour to close the claim, very happy with Figo.
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4.4
out of 5
Number of reviews 2,652
Updated: May 29, 2024
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
4
out of 5
POSTED: | BY: DANIEL PELLETIER
I find the monthly cost is expensive…
I find the monthly cost is expensive and it still did not completely pay for Tuckers surgery at last claim, I was disappointed. Find it very costly to insure a healthy Puppy, it only pays a portion of the annual visits and a portion of the cost of vaccines, I am considering if it is necessary
4
out of 5
POSTED: | BY: D Jones
Price Increase with no claims!
We’ve never had a claim that’s been accepted or approved. Now the price has gone up over 20.00 per month. I’m doing my research on other pet insurance. Why did the
Price go up so much? Especially with no claims paid out? But if I speak to anyone they are polite and professional.
5
out of 5
POSTED: | BY: Diane
I love the super fast claims response…
I love the super fast claims response and ease of use of the app
5
out of 5
POSTED: | BY: Michele
Absolutely thrilled with Figo
We signed up for Figo after seeing it advertised to Costco customers. It was fast, easy, and we called two times to get all of our questions answered. Both times the reps were courteous and knowledgeable, taking time to explain the different covergages and relaying their own experiences which were helpful. This is our first time purchasing dog insurance and our experience with signing up and submitting our first claim was flawless and easy. We highly recommend Figo.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.