Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,598

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
1

out of 5

POSTED: | BY: customerTeresa Farah

poor communication to customer

purchased some time ago and this does not say which dog policy this if for. need better communication on this. also see a charge on my credit card for $455.00 for Figo pet insurance and did not receive any notification that there was any renewal on pet insurance due. this is thru Costco and price increase was over $100.00 in 1 year from what I see and no claims made and on a young dog. not happy with the way this was done.
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5

out of 5

POSTED: | BY: customerSherrill Adamcik

Mindy had a herniated disc a little…

Mindy had a herniated disc a little over a year ago and needed surgery. Figo paid 3/4 of my ten grand bill! Thank God I bought her pet insurance!
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4

out of 5

POSTED: | BY: customer

Everything is good

Good company and good service
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5

out of 5

POSTED: | BY: customer

Easy to use app

Easy to use app, reimbursements quick and painless
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1

out of 5

POSTED: | BY: Michael unhappy customer

They raised the price on me by 40%+ all…

They raised the price on me by 40%+ all because my dog got one year older. The only heads up I get is via email saying that my “rate may change.” Ridiculous.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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