1
out of 5
POSTED: | BY: Adam Rizzieri
Every excuse to NOT pay your claim
Every excuse to NOT pay your claim. In the past, we had much better experience w/ Nationwide's pet health coverage for a pet that has since passed away.
The claims department at Figo make every excuse to deny your claims.
They will drag your claim out over the course of several months, suggest that you appeal an unjust denial, and then deny it again. Even the Figo phone rep agreed that their policy sets the customer up to fail and defies veterinary science.
I highly recommend going with Nationwide pet coverage over Figo. We had a much better experience with them with one of our now deceased pets. Nationwide paid out claims promptly and without the painful experience that we have experienced with Figo.
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