5
out of 5
POSTED: | BY: Melissa
Fast response time
Fast response time. No issues and fair reimbursement amount.
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4.2
out of 5
Number of reviews 2,599
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Jeffrey
Easy and fast claim process!
This is my second year of using Figo and I will say I’m enjoying it more this time around. It took me awhile to understand the claim process. Yesterday, I had a wonderful experience. I love how easy and fast my claim was processed!
5
out of 5
POSTED: | BY: Lourdes
I am 100% satisfied with Figo
I am 100% satisfied with Figo. I love the Pet Cloud app. The 24/7 vet chat service is extraordinary and had saved me a couple of visit to the vet office. I submitted a claim and they reimbursed as promised. I renewed my contract; already on our second year.
4
out of 5
POSTED: | BY: WolverineBlue
An app for your pet that is as good as the one you use for yourself
I love the app. Customer service is prompt And professional. Lots of articles and helpful advice.
5
out of 5
POSTED: | BY: Catrenia
It was very easy to file my claim and…
It was very easy to file my claim and it was handled quickly and successfully.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.