5
out of 5
POSTED: | BY: Scott Jacobsen
Insurance renewal was easy
Insurance renewal was easy. great information
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4.2
out of 5
Number of reviews 2,599
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
1
out of 5
POSTED: | BY: GBRESCIA
Declined coverage:
We were shy of approx. 12 hours from the time our new rescue pooch saw the vet to the time our FIGO insurance kicked in and FIGO did not budge on covering our rescue pooches allergies. Our vet even wrote a letter explaining it was better to get the pooch in sooner than later to give an exam and to not cover her allergies because we were12 hours shy of the two week waiting period is deplorable. We have a claim number and they still declined to cover.
5
out of 5
POSTED: | BY: Wendy-Wayne Hughes
Best Insurance for Pets
Figo is affordable and reliable for all your pets needs. I have had them since 2019 and have added all my pets whenever I got one. Highly recommend Figo!!!!!
1
out of 5
POSTED: | BY: customer angry
Shady
The company is not up front on their coverage and makes the process very difficult.
Only responds with email and escalations are taking months.
Additionally for what I’ve paid in with three dogs and no claims it’s a small fortune.
4
out of 5
POSTED: | BY: Patricia Reynolds
my dog got into some poison and had to…
my dog got into some poison and had to be taken to the ER vet. Figo paid 1/2
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.