3
out of 5
POSTED: | BY: customer. ANNIVERSARY
PUNKI
Submitted a clam but was denied. I have not had any other claims. It was an eye infection.
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4.2
out of 5
Number of reviews 2,599
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Ashley
So happy with Figo thus far
So happy with Figo thus far. They have reviewed my claims in a timely manner and issued my money in a timely manner.
5
out of 5
POSTED: | BY: customer
Amazing pet insurance!
The claims process is quick, I love the access to a 24/7 vet, every customer service rep we have ever interacted with is friendly and helpful, the terms of each of our pets policies is extremely clear, and the plans are affordable.
1
out of 5
POSTED: | BY: Gabriela
If you are considering getting FIGO… PLEASE DON'T!!!
If you are considering buying FIGO pet insurance, please do yourself a favor and DON'T. We purchased pet insurance for our cat, she had an accident that required an amputation, and due to their "pre-existing conditions" clause, which basically says and any sign that shows your pet isn't in perfect health within the last year means that your pet has a pre-existing condition and therefore you will receive no reimbursement. FIGO did not reimburse any of the $7000.00 that went into surgery and visits and I sadly do not trust them to provide any if I appealed. I will no longer be supporting this insurance.
5
out of 5
POSTED: | BY: Queen
Efficient!!
This agent was friendly, helpful and courteous. She answered my questions, and offered a suggestion.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.