5
out of 5
POSTED: | BY: Arryoaa
Great company
Great company
Read more on Trustpilot
4.4
out of 5
Number of reviews 2,653
Updated: May 29, 2024
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5
out of 5
POSTED: | BY: Susan Theriault
Parts are made so fast and that’s so important
You make they payments quickly and that’s appreciated. I did notice that my insurance went up a lot and for that I’m not pleased.
5
out of 5
POSTED: | BY: Haunan
Quick response and quick reimbursement
Quick response and quick reimbursement. So far so good.
1
out of 5
POSTED: | BY: Mary
I rec’d a text that the case is closed…
I rec’d a text that the case is closed but I can’t find what the results were. What does that mean that the case is closed? I’ll be receiving a check or I’m not getting any money returned. I’m very disappointed in FIGO. I thought there would be a message somewhere saying after reviewing your claim we’ll be returning $ to you with an explanation as to what was covered and what wasn’t. I haven’t been able to find it. Maybe I’m just not looking in the right y. Please help
5
out of 5
POSTED: | BY: Wanda Stover
I was so surprised to see neg reviews
I was so surprised to see any neg reviews for Figo. I have been with them for 4 plus yrs. I have also, at one time or another, had insurance with other companies for different pets. Figo surpasses all of them. Easy to work with and they pay claims quickly. Yes, their monthly premiums may be higher than some, but you get what you pay for.
My dog now has liver caner. I have no idea what I would do if not for Figo. So thank you Figo!
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.