Figo | Pet Insurance Review

Submitting the claims is easy and Figo processes the claims fast, which in this day and age, fast reimbursement means a lot for this "unexpected expense." So far, my experience has been great.

Very happy with the experience with your your insurance. Thank you for your caring attitude. You’re exceptionally fast. I appreciate you. Thank you very much for caring for Zoe and Molly. Sincerely, Jenny Artman.

I'm not understanding of your calendar, or policy renewal versus when medical attention is needed. Additionally, when you have puppies sometimes it is not a year before the vaccinations as the first ones are needed ASAP. then the next ones start the annual schedule. You could clearly see that they will not be redone until the following year. While you may say yes dates are correct who is going to remember --- Oh let's see is this one a policy renewal date or one full year. It is in the animals best interest to do as required. I am not going to bore you with the required detail you ask in how to write a good review. You can just look in our records and as I expect you will write a rebuttal stating the policy terms. Totally okay with that however that does not change your interpretation of what and when things are needed. I am seriously considering cancelling as my investment with your company has not been beneficial as you profess it to be.

Feedback is non-existent and information, to begin with, is vague and incorrect.

My claims were treated expeditiously and outcome was clearly explained.