Figo | Pet Insurance Review

I'm not understanding of your calendar, or policy renewal versus when medical attention is needed. Additionally, when you have puppies sometimes it is not a year before the vaccinations as the first ones are needed ASAP. then the next ones start the annual schedule. You could clearly see that they will not be redone until the following year. While you may say yes dates are correct who is going to remember --- Oh let's see is this one a policy renewal date or one full year. It is in the animals best interest to do as required. I am not going to bore you with the required detail you ask in how to write a good review. You can just look in our records and as I expect you will write a rebuttal stating the policy terms. Totally okay with that however that does not change your interpretation of what and when things are needed. I am seriously considering cancelling as my investment with your company has not been beneficial as you profess it to be.

Feedback is non-existent and information, to begin with, is vague and incorrect.

My claims were treated expeditiously and outcome was clearly explained.

I was impressed how quickly Figo followed up on my claim. The think that impressed me the most was how thoughtful they were. I didn't expect to receive a package for my dog. In the package were a few toys, a bully stick and a collapsible bowl. This was not something they had to do but it did impress my wife and me.

Once you get used to their system, easy to work with. I think my dog has been enrolled for about 5 years now. Haven't had any problems getting paid when I have a claim.