Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,599

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Lorri Schneider

It was so easy to use

It was so easy to use. Plus they sent a collapsible bowl and a Figo dog tag I can register for my dog.
5

out of 5

POSTED: | BY: FigoUser

Figo has been amazing

Figo has been amazing. It gives me so much peace knowing that I can pay my dogs vet bill with my credit card (if I don’t have enough cash) and get refunded a significant portion of the bill in just the matter of a couple days, literally. I don’t make a lot of money so it’s unrealistic for me to be able to pay a $600 vet bill out of pocket but with Figo, I use my credit card at the vet and Figo refunds me 90% of the bill back on my credit card so I really only spent $60 out of the $600 that was paid to the vet. The monthly payment for Figo is also not expensive and the benefits are great! I recommend Figo to literally everybody I know that has animals. It’s been lifesaving especially with inflation going up like crazy for food, rent, gas, etc. I can promise you I’m 110% a real person, I also read reviews and question whether the person is actually real or not. UPDATE: Yes Figo
2

out of 5

POSTED: | BY: Tut’s fan

Wouldn’t choose again

Insured Tut as a puppy 5 years ago. When FIGO got a new underwriter it was like starting over with a new company. There was no customer appreciation. There’s never been a claim filed, not one. Cost rose from $218 to $360. Coverage & amounts have been seriously reduced. I was told “rates have increased because he’s older” He’s 5! He’s healthy! Unless he’s dead he will get older! I love my pet’s. Unfortunately I’m not liking figo
5

out of 5

POSTED: | BY: Anne

Just submitted my first claim…

Just submitted my first claim reimbursement and it was promptly paid!
5

out of 5

POSTED: | BY: Robert

Reminding us about renewal is a great…

Reminding us about renewal is a great service even though it was on our calendar. Thanks

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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