Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,655

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,655

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Amanda W

Claims process was easy with the app

Claims process was easy with the app. Turn around time was quick! So glad I chose Figo
1

out of 5

POSTED: | BY: Logan

Impossible to justify a policy including preventative care. Monthly cost is better placed into a savings account!

I had to submit my claim twice for consideration. Despite paying nearly $70/ month with the understanding that 80 to 90% of charges associated with covered activities and services would be reimbursed. The annual maximum placed on these services makes this insurance almost pointless and I am strongly considering canceling my insurance policy unless these prohibitive restrictions are lifted.
5

out of 5

POSTED: | BY: Jay Kasdorf

I have only had one claim

I have only had one claim, but it was paid very quickly.
5

out of 5

POSTED: | BY: Lorri Schneider

It was so easy to use

It was so easy to use. Plus they sent a collapsible bowl and a Figo dog tag I can register for my dog.
5

out of 5

POSTED: | BY: FigoUser

Figo has been amazing

Figo has been amazing. It gives me so much peace knowing that I can pay my dogs vet bill with my credit card (if I don’t have enough cash) and get refunded a significant portion of the bill in just the matter of a couple days, literally. I don’t make a lot of money so it’s unrealistic for me to be able to pay a $600 vet bill out of pocket but with Figo, I use my credit card at the vet and Figo refunds me 90% of the bill back on my credit card so I really only spent $60 out of the $600 that was paid to the vet. The monthly payment for Figo is also not expensive and the benefits are great! I recommend Figo to literally everybody I know that has animals. It’s been lifesaving especially with inflation going up like crazy for food, rent, gas, etc. I can promise you I’m 110% a real person, I also read reviews and question whether the person is actually real or not. UPDATE: Yes Figo

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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