Figo | Pet Insurance Review

I absolutely hate Figo. They are great with routine care, but they will find any and all ways to get out paying out claims for more serious claims. They claim my dog had an pre-existing condition or accident before waiting period - I saw a neurosurgon that confirmed he did not agree with Figo's assessment. I appealed the decision twice with documentation from the neurosurgeon. Yet, Figo still refused to pay. I wish I could switch to another insurance provider, but other plans will now also consider the condition pre-existing. So I am stuck with horrible pet insurance. If you have a young dog with no documented health problems before your policy starts with Figo, then they might be good for you. But otherwise, stay far away.

I just purchased this insurance trough Costco and since I have never had a dog insurance is bottom line ridiculous. Another way of legally scammed people what's the point of paying for insurance if you have to pay first and then submit the bill to them to get reimbursed that's if your vet even does anything at all which in my case they have not done anything at all figo said they email them three times. I call them one time the office manager and she said she will submit the information back to figo which obviously it has not been done. With kaiser insurance e health plan for people you are paying just as you are paying for this dog insurance buy the difference is you don't have to pay anything to get the help you need and then get reimbursed this scenario will only happen if you are out of the contry. I thought figo was a good insurance company 🤔 because of costco recommended but it turns out is just another scammed. As soon is am back in the states and finish this none sense I will cancel and maybe look for another company or just pay out of pocket since is what I had to do in the first place and the purpose of having insurance is just a joke. I dont recommend Figo.

I haven't had any issues with my coverage and reimbursements have been sent quickly.

Quick response and money back in my account for certain services.

Every time I need to file a claim, Figo makes it so easy. I have never had to call or email and ask where my money is. I highly recommend Figo!