Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,599

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Kaylin

Easy and convenient for to file a claim

Easy and convenient for to file a claim and pretty fast turn around with reimbursement and detailed sheet about what was covered and why
5

out of 5

POSTED: | BY: doug

Not Like Any Insurance Company

Okay, I don't write many letters to hardly anyone. This anomaly follows your out-of-this-world claims processing. I have worked in the allied medical field for three decades. This produced an abhorrence for the insurance companies involved. They are in the business not to pay. I'll stop there. Today my lovely-lady had her distemper shot (no cheap comments) and doing fine. I sent the claim in at 3:53 PM EDT (ON A FRIDAY). The claim was closed at 4:33 PM, FOURTY minutes later and payment made to my lovely-lady's checking account. I want to shout it from above, insurance companies CAN do things right. I'm beyond amazed. I'll be telling this story for a long time, it's too good to be true!
5

out of 5

POSTED: | BY: SandraK

Best insurance plan for Pets!

The incredible ease of submitting claims for review and reimbursement is a pet owners best friend!
2

out of 5

POSTED: | BY: esteban

File 3 claims and got not reimbursement…

File 3 claims and got not reimbursement on any of them. 2 were of them were due to an illness
5

out of 5

POSTED: | BY: Florence

Very easy to use and very quick turnaround. The website is good.

Very easy to use an

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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