1
out of 5
POSTED: | BY: Customer
Rejected valid claim after paying for a year
Paid for insurance for a year, tried to file a claim when our cat broke his paw, which was an extremely lengthy process and then was denied because they deemed our initial vet examination was not valid because it was done at the humane society, and therefore did not have to pay out for his bills. The whole experience leaves a bad taste in my mouth, why pay for insurance if you cant use it. We are dropping them and looking for a new provider.
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