Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,736

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: addie's mom

Want to share my customer experience…

Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
5

out of 5

POSTED: | BY: addie's mom

Want to share my customer experience

Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
5

out of 5

POSTED: | BY: Maria E.

I was so discouraged and disappointed

I was so discouraged and disappointed, already shopping around. In previous times it had been very rough contact with customer service. It took me a few days to get the courage, until I called and got Gina; what a way to WOW a customer, in just one interaction everything was dissipated. Empathy, understanding, listening, patience, all good skills she has. Now, Im not shopping around anymore. Gina made me feel me and my Leia are in good hands Message to Fetch: I dont usually leave feedback in any website. But I cannot just skip Ginas. You have a treasure with you. Do what you have to do, but never lose her. Let Gina train other agents and share the empathy and care she has in her blood. Thank you Gina! You are an amazing person..
5

out of 5

POSTED: | BY: pamela Conkey

I called customer service to change my…

I called customer service to change my deductible on my second cat Top Cat to match my first cat. I spoke with Lindsey Farley and it was a very pleasant experience. She listened to my concern and promptly looked in my information and discovered why my deductible was different on Top Cat. It seems my AARP number dropped off at some point. She fixed it and made sure the correction was confirmed. Lindsey was very professional and very pleasant to speak with. She is an asset to Fetch for sure.
5

out of 5

POSTED: | BY: pamela C.

I called customer service to change my

I called customer service to change my deductible on my second cat Top Cat to match my first cat. I spoke with Lindsey Farley and it was a very pleasant experience. She listened to my concern and promptly looked in my information and discovered why my deductible was different on Top Cat. It seems my AARP number dropped off at some point. She fixed it and made sure the correction was confirmed. Lindsey was very professional and very pleasant to speak with. She is an asset to Fetch for sure.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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