Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,675

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,675

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: agilesetter

Highly Recommend

My oldest dog has 2 chronic conditions that both developed in 2016. PetPlan, now Fetch, has been there for us every step of the way, and without them, I don't believe Conner would be turning 13 in a little over a month because they make the level of care he's currently getting possible. Recently, the turn around time for claims from submission to payment has only been 2-3 days, which is incredible! I so appreciate that Fetch covers alternative care, which has been a gamechanger for Conner's severe arthritis. Even though premium payments do go up significantly as the dog ages, I still highly recommend Fetch for their excellent customer service, fantastic no-hassle coverage, and prompt reimbursement.
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5

out of 5

POSTED: | BY: Alaska McFadden

great customer service and good coverage

great customer service and good coverage
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4

out of 5

POSTED: | BY: Jo Ann Budraitis

I have been with Fetch formally Petplan 7+ Years

I have been with Fetch formally Petplan for many years. Overall very happy with my choice of insurance companies. Glad they also went to one deductible vs that crazy deductible per condition. I have had 2 dogs with verty serious conditions and surgeries and have to say I am most grateful to have insurance. Fetch pays for items that other companies do not. I am quick to recommend them to others. Now...the new app when it works is great for submitting claims. I find that "bot" to be totally frustrating and have voiced that on several occasions. It is difficult sometimes to get to a live chat person and if I hang up next thing I get an email with a canned response. Why can't Fetch have a chat portal like all other companies that is user friendly-chewy, amazon, etc etc 2nd complaint/comment....claims take way too long in comparison to others. This has been an issue for a long time so it is not new. I would like to give a shout out to Georgia Somerick. She has helped me on several occasions. Her follow up is excellent and she understands what customer service is all about!
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3

out of 5

POSTED: | BY: Margot Alexandropoulos

4 stars

4 stars: Great Jan 13, 2022 This is an update review for Petplan… This is an update review for Petplan NOW CALLED FETCH i do not know if this company was bought out, or they hired a new MGMT Team, or Finally got their act together. But I submitted a claim on 12/26/2021, and was paid 8 days later - lets wait and see if this was a fluke or not.
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5

out of 5

POSTED: | BY: Mark Bradfield

Great pet insurance

Great pet insurance! The quick turn around on reimbursement was beneficial to us. Thanks so much!
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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