Fetch | Pet Insurance Review

Gio, our beloved English Retriever came to us fully insured by his breeder, a Veterinarian from Champaign, IL over 10 years ago. During Gio's first year of life---he experienced a shoulder injury while playing with a neighbor's dog---which lead us to his first joint surgery and insurance claim. Playing at a puppy daycare led to ACL ruptures and back to back TPLO's (Back joint replacements ) when he was 4---2 large claims in the same year. All three surgeries were covered at 80% minus the deductible with no questions ask. There were no claims filed for him from 2015 to September of 2021 when his vet discovered a mass (oral melanoma) in his upper palate. We chose radiation therapy and a series of immunotherapy vaccines to shrink the mass and stabilize his quality of life. He started limping during this time and was treated for an infection in a back digit/toe which didn't heal and the biopsy revealed a carcinoma resulting in the amputation of his toe which gave him back complete mobility. Gio began struggling with some labored breathing this past week and had made arrangements for him to be euthanized at home after a confirmation that the melanoma had metastasized in his lungs. We took him out on Saturday morning to potty and he gently laid down in our backyard, closed his eyes and is now in Dog Heaven running free. I had received an email last week from Fetch asking for us to write a review, but went over our account so that I could be accurate with my review today. Our current policy offered an annual limit of $15,000 with a $500 deductible and reimbursement at 70%. We have filed 8 claims in 2021 totaling $14,587 and have been reimbursed $9,711 without a single issue. I used the online website to file the claims and it was really simple. I want to thank Pet Plan and Fetch for doing business in an honest, professional and efficient manner. We are very grateful and will not hesitate to insure our next puppy with you.

Fetch pet insurance has allowed us to make sure our pup is as healthy and happy as possible. His (sometimes extreme) enthusiasm for life makes him a bit accident prone and he also has two types of cancer, which means we spend a fair amount of time at vet hospitals worrying. Having Fetch takes the financial stress out of the equation so we can make medical decisions for our dog based solely on his veterinarians' advice and what is in his best interest. All of our claims have been handled without a hitch and Fetch reimburses us very quickly. Every day we get to spend with our dog is a gift and Fetch has given us so many more days to be grateful for.

I was with PetPlan for a decade and was very happy with service. The price of policies did keep increasing though, but I think that is normal as your pet ages. Otherwise, reimbusements were fast and using either the app or website was easy. Now with Fetch, I notice reimbursements are happening even faster, which I appreciate.

We purchased pet insurance from the Walmart website. We called the phone number from the website and the sales rep was very helpful in assisting to customize the coverage and payment options. Speaking to the sales rep was much more useful than simply purchasing the insurance from the website options. The sales rep gave us a greater understanding of the insurance we were purchasing for our puppy .

My family is so very thankful that I purchased Fetch pet insurance for my 3 year old labradoodle Bentley when he was 8 weeks old back in June 2018. When Bentley was 2 years old I noticed he was licking the tip of his tail a lot. After inspecting his tail I noticed there was a small "pimple" on his tail that he would lick so much it would be raw and turn into a scab. After months of watching this I went to my vet who said we'd keep an eye on the size of it. After almost a year I noticed the "pimple" was getting larger and went back to the vet. She informed me that the "pimple" grew and I should now go to an Oncologist for a consultation. I spoke with the Oncologist who booked me an appointment and notified me of the cost. It was substantial but I knew that with Fetch on my side I would be covered 80% of the cost. Long story short, the "pimple" on Bentley's tail ended up being an extremely rare cancerous cyst which the doctor said was so rare there wasn't a lot of known cases she could refer to. The Oncologist recommended amputating Bentley's tail because they could not remove the cist and stitch the tail because there wasn't enough skin to close the open wound. Three months after the amputation Bentley went in for a follow up X-ray to check to see if the cancer had spread and to our disbelief it spread to 3 ping pong sized lymph nodes in his stomach and he went in for emergency surgery. Thankfully the surgery was a success and Bentley had 6 rounds of radiation and he has just finished his 4th chemo treatment with 2 more treatments to go. Last week he had X-rays to check his lungs to see if the cancer had spread and as of now we are thrilled to report it has not. Bentley was diagnosed in April 2021 with an Aprocrine Cyst Carcinoma on his tail and in September 2021 with Metastatic Neoplasm Adenocarcinoma. The cost of Bentley's treatments was very expensive and Fetch reimbursed us so far over $21,000. I can honestly say Bentley would not be with us today if we didn't have medical coverage. It was the best decision we ever made and I strongly encourage all pet owners to purchase health coverage in their pets the way they cover their family. Bentley is truly part of our family and we hope and continue to pray he remains healthy and a big part of our family for years to come. Thank you FETCH for helping to save Bentley's life.