Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,626

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,626

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Amber

Trust the one star reviews

Trust the one star reviews, seriously. We have had claims denied due to “pre existing” conditions that they cannot even give an explanation for. It’s sad how much control they have. They are not here to help our pets, they’re here to make money. Disgusting.
1

out of 5

POSTED: | BY: Christine

THIS COMPANY IS A JOKE

UPDATE: It is June 1st and still no contact or resolution. UPDATE: It has been 3 days and they have not bothered contacting me after "looking into" my claim. Just more lies. Same old terrible customer service. THIS COMPANY IS A JOKE! SEEK INSURANCE ELSEWHERE!!!! During Covid I rescued 2 kittens. Before I signed up I specifically asked if the health certificate, rabies certificate, felv/fiv negative results and spay certificate was enough for coverage since getting into a vet was out of the question. Fast forward to 1.5 years of taking my money for 2 policies and I finally have a claim. They are saying the paperwork I was given upon adoption isn’t good enough to be their “first exam” and declined my claim. Even though I specifically asked if it would count towards coverage when trying to decide which company to choose. I was lied to on the phone and bought policies under false pretenses! I didn’t have access to the app for nearly a year and nobody could explain why. Now I have an $1100 claim and they are denying it. Shameful customer service. It’s like talking to a robot who can only repeat the same few sentences! Spare yourself the time and money and choose another company!! Pet plan used to be great- it’s not anymore!
5

out of 5

POSTED: | BY: Marianne S.

Lindsey Farley was great

Lindsey Farley was great. I asked her a few questions and she went immediately and looked up the information to relay back to me. She was professional and very knowledgeable!
5

out of 5

POSTED: | BY: Marianne Strohmeier

Lindsey Farley was great

Lindsey Farley was great. I asked her a few questions and she went immediately and looked up the information to relay back to me. She was professional and very knowledgeable!
5

out of 5

POSTED: | BY: Emily A.

Fetch has always gone above and beyond

Fetch has always gone above and beyond in both customer service and policy coverage. We have used them since we first got a dog in 2016, and I am so excited to use them for every pet ever owned. Cannot recommend enough!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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