Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,626

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,626

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Ron H

Worst pet insurance company ever

So, I’ve been with this company, for close to 15+ years, when it was called Petplan and before being bought out numerous times by other companies. They used to be the best in terms of coverage and overall value and ease of claims. They are now anything but that. One of the worst things is their per incident deductible. As an example, I’ll use a $200 deductible. So, if you bring your pet to the vet for anything, let’s say 5 times in a year. Well, if each of the 5 times that you brought your pet in was for a different reason your total deductible will be a whopping $1,000. That’s absolutely ridiculous. They also, not only, raised my rates this coming year but they reduced the coverage on one of my pets. They actually told me that the reason they reduced coverage was that they weren’t making enough money off me which I found totally absurd. And the rate hike isn’t even reasonable. I was paying around $1,500 yearly for my two pets last year. This year they want over $4,000 per year. Hell no. I will be dropping them lime a hot potato. Stay far away from this company. There are much better plans available elsewhere.
5

out of 5

POSTED: | BY: John

customer service

I spoke to a women today (lindsey) about a claim and she could not have been nicer and gave me all the answers. I must say that I have never had a problem with fetch and I think they should start a new company teaching customer service!!!!
5

out of 5

POSTED: | BY: John

customer service

I spoke to a women today (lindsey) about a claim and she could not have been nicer and gave me all the answers. I must say that I have never had a problem with fetch and I think they should start a new company teaching customer service!!!!
5

out of 5

POSTED: | BY: Tara B.

Very helpful customer service

I submitted a claim and had accidentally switched something on my form, I was able to talk to someone on the phone, she was very nice and incredibly helpful. Im very glad I chose Fetch for my pets insurance.
5

out of 5

POSTED: | BY: Tara Bailey

Very helpful customer service

I submitted a claim and had accidentally switched something on my form, I was able to talk to someone on the phone, she was very nice and incredibly helpful. I’m very glad I chose Fetch for my pets insurance.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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