Fetch | Pet Insurance Review

Received more money back from the invoice than expected. Fetch made the deposit straight into my account. Could not be happier.

All of my experiences have been positive so far

My claims were filed I was kept informed the whole time, and they were settled very quickly

I sent medical notes and invoice on 6/24/2024. Received a text stating they were received.. then on 7/10/2024 I received an email that I needed to send them again, due to not receiving them that's was my 2nd issue with Fetch im paying more for wellness I expect to receive what I am suppose to receive and in a timely fashion . the first was that I was one day earlier to vet then when policy went into effect i was not aware there was a start date hold that would start one day later after signing up with vet appt. Was 5/29/2024 I signed up with fetch on 5/29/2024. So invoice was denied any wellness amount that should have been applied If I had known this was the case... I would have cancelled the vets appt till later. Customer service rep I spoke to calmed me to stay in for the second visit and fetch will apply whats owed. I had even signed up for direct payments into bank Acct.

Amanda was very knowledgeable regarding the insurance aspects of what Fetch offers. She was very clear about what would be covered by Fetch and how much it would cost. She is also a cat lover and I appreciate her caring about my concerns and needs. Keep doing what you’re doing, Amanda!