Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 26,258

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
3

out of 5

POSTED: | BY: KMC

I found the site very glitchy

I found the site very glitchy. It kept freezing up on me, and the boxes were hidden from view as I was filling them in.
5

out of 5

POSTED: | BY: Regina Ragusa

A+ Customer Service

What an amazing experience I had with agent Amanda Mello! She was so pleasant and knowledgeable, which is something you don’t find too much of these days in any aspect of customer service. I’m excited to be a part of the Fetch family now, as Amanda answered all of my questions, putting this first time pet insurance buyer at ease!!!
5

out of 5

POSTED: | BY: Elaine H

First time buyer

I have had dogs for 25 years and it was my first time buying pet insurance. Amanda explained everything very well and addressed all my inquiries and hesitations very well. I enrolled two dogs as a result!
1

out of 5

POSTED: | BY: Ankur Agarwal

Disrespect for existing customers

I’ve had a policy with Fetch for two years now. I’m giving two stars because their reimbursement process is fair and we’ve not had major issues. Honestly, I always thought that if that part is fine, what else could be wrong with an insurance company. Keep reading… The company has a serious lack of respect for its existing customers. With the first renewal, the premium went up by over 10%. I wrote to them but they said it was take it or leave it. I get it, it’s their price and I bite the bullet. Now, this year, they sent me a renewal notice with significant different terms (reduced the coverage from 90% to 70%), and there is no option to go back to 90%. They are still selling the policy with 90% coverage to new users, but I don’t get it for renewing. Seems quite unfair. This should not be acceptable to anyone. There are many companies out there and I’m not sticking with one that dictates their terms on me. UPDATE: Fetch mentioned that claims can affect the changes. Well, I've had ZERO claims in the last year, so that's not only irrelevant but also incorrect. It's obviously a canned response, because it's pasted twice. Reducing this to one star due to this extremely poor response.
5

out of 5

POSTED: | BY: Thomas

Fast review and repayment ***** I’m so…

Fast review and repayment ***** I’m so glad that I got this insurance

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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