Fetch | Pet Insurance Review

Lily is the first dog that I have bought pet insurance for and I maxed out my $10,000 Fetch pet insurance policy on Lily. She’s a mischievous puppy who needed to go to the emergency veterinary hospital twice. The first visit she had shredded a toy and had a 3/4” diameter wad of fibrous material in her large intestine. We were only covered with pet insurance for 11 days. The second visit was from eating a tulip in my garden which I found out is highly toxic to dogs. Lily was in shock and unresponsive when we brought in to the hospital. She spent four days in the hospital. Fetch was very responsive with their review of both cases and giving us refunds. I am so thankful to have had pet insurance and can’t wait to renew my policy next year. Best money I have ever spent in buying Fetch pet insurance.

Quick reimbursement of my vet bills, easy transaction of claims on my pets needs at the vets. I really appreciate text that they send me on my pending claims status. I have multiple pets! This insurance helps me with my fur babies and my many foster dogs that I take care of at my house!!!

I was able to file my claim on-line, even though I am not computer savy (too old). But I did it! Fletch's communication was good during the process. Thank you.

I’m always weary of insurance companies but Fetch has been fantastic. We have an English Bulldog and these dogs are known to have medical problems. However Fetch has coverage her oral palate surgery and allergy medications without hesitation. The claims process is very easy to use. My only complaint is that they do take several weeks to review the claim, but we’ve never had any issues with them denying a claim and their customer service has been quite responsive.

I have submitted required documentation on three different occasions with no results. I even sent required documentation via US Mail, called, they said they received it, now they say they never got it. I am very disgusted with this company and will be cancelling my policy with them on my 3 dogs.