Fetch | Pet Insurance Review

I was unsure if I wanted pet insurance, if it would be worth it, how to choose a company, but Fetch has been true to its word and the policy since the start. The policy is very clearly written and laid out. Their terms are fair. I love that services like physical therapy is covered, that I can pay annually instead of monthly for the entire premium, that I can use chat features to talk with representatives, and that I can upload documents via the app. My dog will have Fetch insurance for the rest of her life and any future fur babies are going to be signed up right at the start!

I have been with Fetch Pet Insurance since 2020 and have nothing but great feedback to share. My 3 pets are under their policy. I have needed to use it twice within these three years, and Fetch made the process very smooth, approving my claims in less than 2 weeks in both situations. The App is straightforward to use. Their customer service is always available and professional. I am 100% satisfied and sure I made the best choice for my pet's insurance. I feel safe with Fetch Pet Insurance, knowing they got my back regarding vet bills to keep my furry angels safe. Forever their client.

You're glad you can help me take care of my pet??? Really??? YOU SUCK!!! You are a typical insurance company that profits on the people who pay their premiums on time, but truly get nothing for their money!!! You pull on the heart strings of people who choose to take care of their pets over neglecting them. Your "under the microscope" crap for claims really sucks. You need to do the work, not the people paying for your insurance. You want office notes from the vet, you get them!!! Start taking care of the people who pay their premiums. Your reimbursement policies suck! Glad your profits are up! That's more important than anything!!! I'll be seeking new Pet Insurance with another company!!!!

Providing coverage when I needed it ,in a Prompt and convenient way.

I have been with this company for at least 10 years. The customer service is wonderful. They are very attentive and supportive to the needs of your pets. They let you know the documentation that is needed. My current dog has had great coverage with the insurance as he had a couple visits to an emergency vet over a weekend but I am totally satisfied.