Fetch | Pet Insurance Review

Insurance claim went smooth and payment was explained clearly.

I had to submit a claim for my puppy who needed X-rays. I got the reimbursement quickly and the communication from support was fast and efficient.

Good service. I had no problem submitting any claims and then accepting them . They have a real easy process.

I had a simple question: Does Fetch cover deciduous tooth removal. What a JOKE!!!! It's a yes or no question. This is the conversation that followed While we are not able to confirm or deny specific coverage without a claim being filed, I can say that your policy is set to cover any non-routine dental procedures, such as medically necessary cleanings due to gum disease, tooth extractions, etc. We can only cover these treatments as long as the issues themselves were not pre-existing to your policy. well, when she was a puppy she only had one set of teeth and now she has two....soooo..... is that pre-existing. Rico profile We are not able to confirm until a claim has been filed since this will be based on the medical history of your pet. In general, any condition or clinical signs or symptoms that your pet has before the policy started or within your waiting period is pre-existing to your policy. that is most unhelpful. Have a great day. Rico profile I absolutely understand your concern but this is how your policy's coverage works. But in the meantime, Is there anything else I can assist you with? Rico profile Thank you, Carol, for reaching out! A short survey will appear in this chat below. We greatly appreciate any feedback you may have.

Im sorry I paid premiums to this company. My dog, a Labrador Retriever, has had a pre-existing condition which I know won’t be covered- EVER. But this company would not cover his annual well check because the vet did an ear check while there. This insurance company is a donation to their company.