5
out of 5
POSTED: | BY: Taylor Ruotilio
Katherine Hemmer is absolutely wonderful!
I had the pleasure of speaking to Katherine about me never receiving a check for my first claim and getting an old check reprinted along with my new checks from a more recent claim. Katherine was kind enough to investigate the situation, whilst checking on me every minute or so, to make sure that I was still on the line and to remind me that it would take a couple more minutes (the wait wasn't even long, but she was very considerate and thoughtful of my time). Katherine was also extremely personable and very sweet! We both had a lovely conversation about our kitty cats. The customer service that I received from Katherine was probably the best experience I have ever had. Katherine is absolutely terrific and you should be glad to have her on your team! Thanks again for your patience, kindness and thoughtfulness, Katherine!
Read more on Trustpilot