Fetch | Pet Insurance Review

Our little pup was always active from the first day we took her home. We did everything we thought we should. Trained her well. Rewarded her with the things pups love most. One day, however, she jumped from the sofa and herniated her back. We took her for treatment at the animal university center. Initally we wanted to avoid surgery but medicated treatment would turn out to be insufficient and we had to reconsider surgery. After the neurosurgeon consult, we confirmed our policy coverage (as easy as sending an email…. Who would have guessed?!?) Then came the day of surgery. We were able to focus on our little girl’s care and comfort. Fetch took care of the rest. They were very clear and prompt in telling us what to request for documentation from the hospital. They advised it could take a few weeks to get the claim fully reviewed and a check issued. We got weekly check-in emails advising us the status. Within three weeks we had a check in the mailbox. They covered exactly what they advised they would. No hidden costs. No small print. No headaches or debates. Their proactive and open line of communicating with customers reminds me of what is important when our fur family’s health is priority number one. Thank you Fetch family!

Just enrolled with Fetch for our new puppy and couldn’t be happier thus far! Super easy to file claims through the app and reimbursement is quickly deposited into our bank account. Look forward to continuing our relationship.

It is hard to decide which pet insurance to chose. Once you pick one you can never leave because everthing that has happened to your pet is now a pre existing condition. Which means no other pet insurance will cover your pet. So I talked to 6 different companies and chose Fetch. Fetch had all the items I thought I needed for my new puppy. Fetch has a easy app to put all you documents on and they pay very quickly. But I was told they pay for all puppy shots. But as we all know puppys get 3 shots of DAPP. Fetch only pays for one of each vaccine, so I had to pay for the other two. Which is not what I was told by the sales people. I asked this question two times to make sure they would pay for all puppy vaccines. I will write another review if another loop hole comes up, but needless to say I am disappointed in the bait and switch.

Very quick decisions and reimbursement. Very pleased. My one claim reimbursement paid for the year!

The Pet Advisor, Amanda Mello, that I spoke with today was so helpful in adding our new puppy Coco to my pet insurance plan. She was very informative of all of the plan details, and our conversation felt very genuine. She is definitely an asset to the Fetch company. Thank you, again, Amanda! It was a pleasure working with you today! 😊