Fetch | Pet Insurance Review

I had been very frustrated trying to get all the information to Fetch insurance for my claim. I was getting to the point of just cancelling the insurance. Then I was able to speak directly to Samantha Jenkins at Fetch insurance who very calmly and efficiently got together with myself and my veterinarian and solved the problem with missing information. Samantha was wonderful and restored my faith with Fetch!!

Having pet insurance is beneficial however not with Fetch Pet insurance. Very disappointed, inefficient and lack of communication.

Tattianna was great at helping me immediately.wish every customer service was like her.so helpful and kind even asked how my puppy was.

Fetch has clear and concise policy choices and is extremely easy to use. Their responses are swift and complete with explanations and follow through. Deductables are reasonable and payments completely on time. No fuss, Great to work with. Bailey is a very happy Golden Retriever.

Don’t ever get Fetch pet insurance. Absolute nightmare and not a good faith insurance. All of my claim continues rejected with arbitrary reasons without explanations. I had to challenged many times but they ignored all of them. There are no timelines for responding but they do have a timeline for submitting the claim so they can reject so easily. Keep asking all the medical records then denied without legitimating reasons. Some of requirements they have asked to provide before I owned the pet or born the pet. That’s purely stated there are no standards team or professional employees are there and they don’t know what they are doing.All they work for to delay and deny the claims!