Fetch | Pet Insurance Review

Working with Fetch by Dodo for pet insurance has been a positive experience and is very easy to navigate when filling claims. If I have a question, I can email or call in and typically have an answer within 24-48 hours. I do find the chat portion a bit confusing as it’s automated, which makes it challenging to ask specific questions. I wish Fetch pet insurance covered routine check ups and preventative care.

Prompt responses to claims

Fetch is a fraud just like most pet insurance companies in this country. They plan to deny most claims and will simply keep spinning lies to explain the rejections. I took cat to vet for constipation and Fetch denied the claim because she allegedly had ottis externa last year. She had an ear infection last year (B4 I had Fetch) so Fetch denied her constipation claim this year. I fail to see the correlation. **Your reply is nonsense, if a check up is required than that should be stipulated and it wasn't, only that joint issues wouldn't be covered for 6 months unless a check up was done within 30 days of beginning policy. If that's the case you shouldn't have taken my money and led me to believe I had coverage. Yea your policies don't work cause there FRAUD!!!

I have used Fetch for the better part of 13 years. Claims are easy to process, and paid quickly directly to my checking account. When I have spoken with a representative they have always been helpful. I chose Fetch because claim payments are based on the invoice amount; not on a injury/sickness maximum.

Fetch, formally Pet Plan, has been our fur baby's company since 2018 when she was a puppy. We have two claims in that time. The last being just this year when she needed surgery on her eyelid. Fetch processed the claim quickly as you need to provide them with the history notes from the Vet. Pet insurance is mostly important for substantial Pet care. Not for nickel and diming the insurance company.