5
out of 5
POSTED: | BY: Patricia G
It’s been a great experience with Fetch…
It’s been a great experience with Fetch so far. Thank you!!
Read more on Trustpilot
4.9
out of 5
Number of reviews 23,032
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Gabrielle
Fetches great employees too!
Amanda Mello is energetic, has a great personality, and is efficient! She was able to handle my change requests seamlessly and not take up my time.
5
out of 5
POSTED: | BY: Mary Kiewlak
Great experience. No problems
I personally have had excellent experiences with Fetch Insurance. I use the app to quickly upload the invoice and the medical records from my vet. (I just ask my vet's office to give/send me copies. This saves time.) I had gotten checks very quickly in the past. I recently put in my info for direct deposit so as soon as I got the notice my claim was approved (about two weeks), the reimbursement was sent right to my account.
2
out of 5
POSTED: | BY: Rodion
Be better
When speaking to investors, I'm sure the pitch of 'we're an AI-driven pet insurance service' helped you raise a bunch of money on the basis that you're able to handle as many claims as your servers can support.
However, the experience feels cold and coupled with the long processing times, it feels like you're just hoping pet parents will become frustrated with your policy and give up and just eat the costs on anything that isn't a rare major procedure.
On its best day, Fetch feels like a slog to get reimbursed for costs that are all getting declined for a combination of poor reasoning (Condition was present before policy + condition is present now -> decline b/c it's a pre-existing condition and not re-infection) or just b/c there's legalese that the company is leaning on to restrict payments. It's insane that you have standard language that restricts reimbursement for curable conditions that existed prior to the evaluation period that then resets the timer for that period if it re-emerges. It's just a way to avoid reimbursing for anything 'common'.
Not milking patients for cash on the basis of love for their pets will build more loyal customers in the long-term. Do better.
4
out of 5
POSTED: | BY: Eileen
I expected more of Rosie’s annual…
I expected more of Rosie’s annual wellness visit with vaccinations to be covered under the insurance.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo