2
out of 5
POSTED: | BY: J dart
Signed up in May 2024
Signed up in May 2024. I had read there was a discount for veterans, but no option was given for one. Tried asking about that with no response. Still, price was okay so I kept policy. I uploaded all med records for my kitten so that they would be on file if needed, per suggestion on website. My kitten got sick in July and I submitted a claim for him. About a week and a half later, was told to submit all med records for prior to illness. ALREADY DID THAT IN MAY! Now indicates I will have to wait about 15 more days. If med records were missing they lost them. I submitted within a few days of signing up for insurance. All signs, so far, point to I should cut my losses and run.
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