5
out of 5
POSTED: | BY: Erica LeBlanc
Always a great experience
Always a great experience; fast claims processing. Good customer service.
Read more on Trustpilot
4.9
out of 5
Number of reviews 21,986
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: H L
Easier than my insurance
It's a really simple, straightforward process and the turnaround time for claims is pretty quick. I've really appreciated having the insurance for my dog so that if anything happens I know that I can get him the medical attention he needs without worrying too much about the bill.
5
out of 5
POSTED: | BY: Angela Licari
I've been a customer for Fetch Pet…
I've been a customer for Fetch Pet Insurance for almost 6 years . Customer service is great they listen and advise you the best they can Scarlett just just her teeth done and sent In all the paper and recieved my 80% back .They also cover her allergie pill . I also had my other dog Valentino on there Insurance but it was a different name at that time so I'm going to be a Customer for 18 year I've been very happy with the Insurance company for my Scarlett and I recommend the company 100% to anyone who wa t to use the company
5
out of 5
POSTED: | BY: Julie Ju-Yeon Kang
Straightforward, no-hassle processing
After many years of being a pet owner, I decided to open an insurance policy for the 2 baby street dogs I adopted 4 years ago. I have forgotten the name of the company I originally signed up with, but they merged or rebranded as Fetch a while back.
I never made a claim until recently, when one of the pups injured his neck when both my spouse and I had been unemployed for months. That's when I downloaded the app, uploaded his records, and submitted a claim for the emergency vet visit.
I didn't have to talk on the phone to anyone, I didn't have to plead my case, just uploaded receipts, and they approved the reimbursement within a week.
Since then, our pup has seen a neurologist, gotten the right treatment, and has recovered. Sure, he might injure himself again, or this might turn into a chronic condition, but we aren't afraid of the future, and that is priceless. We didn't have to go into debt over it, or compromise on his care and comfort because of our financial situation, and that is exactly what insurance should do.
1
out of 5
POSTED: | BY: Do Better.
Absolutely terrible experience
Absolutely terrible experience. I’m still fighting them almost 2 years later for reimbursement on several claims worth over $900
Most frustrating customer service experience I have ever had
Do yourself a favor and do not waste your goddamn money.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo