5
out of 5
POSTED: | BY: Victoria Brooks
You are an amazing person
You are an amazing person ! The energy through the phone was amazing !
Read more on Trustpilot
4.9
out of 5
Number of reviews 5,969
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Ashley Coulter
Josh was so helpful and professional!
Josh was so helpful and professional!
5
out of 5
POSTED: | BY: Brandie Giamatti
Extremely helpful and kind
Extremely helpful and kind
5
out of 5
POSTED: | BY: Diane
Fast and efficient service.
Our claim was processed timely and efficiently.
2
out of 5
POSTED: | BY: Elaine Lowthorp
Fetch, no longer good experience
Reply from Fetch Pet Insurance
Hello Elaine, we are so sorry for your frustration. We are in the process of upgrading our systems and some claims are taking longer to process during this time. To speak with a live agent that will be able to help you call us at 866.509.0163 and select option 5.
WHY COULD'T THEY HAVE JUST TOLD ME THAT INSTEAD OF GIVING ME THE RUN AROUND?
In the past year I had been very happy with Fetch, I recommend them to friends, as they always did what they promised to. In January 2024 I wrote a very favorable review on Fetch. Now at the end of the 1st year policy, I began having problems with them. They usually take 2 weeks to review and paid within 2 weeks. I submitted a claim on 09/17/24, I heard nothing from them until the day after I paid my next year's policy which went from $350. to $964, which I expected as they have quickly paid a few claims on her as promised. Now they again want records back to her first vet visit 2 years ago. They were given all those records in the past now they wanted them again. My vet office sent them everything, they claim they did not get them. When the vet office had proof, they received them then they found them. But still my account says they want more records. When I call a recording tells me they sent a link for me to submit records, without even talking to anyone. It is now a game of how I can get a live person on the phone. to this date 10/7/24 it still has not be resolved. Seriously thinking of canceling my new year policy.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo