Fetch | Pet Insurance Review

They have paid all claims. Support and sales are polite and well educated. If you are okay with the cost of dog health insurance, then this is a good company to go with. I did some digging, and the cost is similar across different insurance companies when you compare apples to apples. The one thing to keep in mind, and this is across all companies, is that whatever conditions were treated under one policy will become pre-conditions with a different underwriter. So effectively you are choosing an insurer for the duration as the other companies will not provide coverage for anything related to past claims which took place under a different one. Another lesser-known fact is that once you decrease the level of coverage you cannot increase it. So if you have unlimited 90% refund and change it to 10K 80%, you will not be able to go back. Additionally, premiums rise with veterinary costs and with the age of your pet. I'm told it is based on breed, dog's age, geographic area, and claims in that area (not the history of your particular dog). Fetch has discounts if you have no claims in the previous year, or in the previous 2 years. The discount is substantial. All companies, as far as I can tell are about the same regarding these things. We have had Fetch for 6-7 years for different pets.

Fetch honors the text of the insurance agreement in a timely and courteous fashion. Early in our coverage agreement I made a $1,500 claim. There was no hassle, no questions asked. They processed the claim in less than two weeks and deposited the money. I have made several claims over the first five month of adopting our puppy and Fetch has stood by the word of the contract without exception with every claim submission - and each was followed up with excellent communication until the claim was settled. I am highly satisfied with Fetch. Stephen Downing Long Beach , CA

Customer service is always friendly and knowledgeable. Claims go through in a timely manner. My dog was recently diagnosed with diabetes and then he had to have to have cataract surgery due to going blind from the diabetes. He is only 6 years old. The entire Fetch time were there for every question with answers or referrals. Just hoping the renewal doesn't increase by an insane price.

Easy to submit claims and reimbursement comes quickly. Would recommend!

I have this insurance since they were Pet Plan, it had been amazing! I have a 11yo golden retriever with multiple skin masses, he had surgeries the last years and they had covered always. Last month we found a big lung tumor on him, that was cancer. :( I was devastated, he went to surgery, and all the tested, CT scans, x rays and surgery were not cheap at all. Fetch helped during the whole process approving all the procedures. I don't know what would have done to get that money in that short time. I am glad I've been paying the premium all this years. It has been expensive but It was worth it. They also respond in a good time. After you send all the documents of each procedure they send you the reimbursement in around a week. I was not so happy with the increases every year, they increased my premium a high% every year and without noticed. I know it might be due to the procedures and high risk of illness of my baby. However, at the end, is paying off. Highly recommended!