Fetch | Pet Insurance Review

Two years ago, we adopted the sweetest kitty who immediately became an essential member of our family. We’d never had pet insurance before but, on a friend’s enthusiastic endorsement of Fetch, figured it might be a good idea. It was the best idea: our young cat turned out to have major unforeseen & rare respiratory issues. Every vet appointment we go to, knowing we have Fetch on our side has been an enormous relief. We don’t dread when they give us an estimate; we don’t have to choose between getting our sweet girl the vet care she needs or keeping a roof over our heads. Fetch’s claims submission is straight-forward & simple - so simple, the first few times we used it I was anxious at how little we had to do, but the seamless experience quickly put me at ease. Just get the medical notes & invoice from your vet, & Fetch processes the coverage within the week. Fetch’s quick, thorough responsiveness has been a literal lifesaver for our cat, & a financial lifesaver for her humans. We’d never had pet insurance before Fetch. Now we’d never again have a pet without Fetch on our family’s team.

This insurance is the best. After reviewing other insurance providers I found Fetch met all my needs. They are excellent at responding in a timely manner and find their APP to be user friendly. I would recommend them for anyone looking for insurance for their pets.

I am very grateful that the Humane Society recommended fetch insurance over the others when I adopted Walter. Fetch has been incredibly straightforward and easy to use. What’s more, so is that they practice what they preach and took care of me the moment I needed to use their services. I’ve already submitted my care claim and a hospital claim. I’m very grateful in knowing that Fetch took care of us during our time of need.

This insurance has pretty good coverage and a wellness plan if you’re interested in that. My dog has been with Fetch for about 3 years now and no major issues with them ever. However, the process has been taking a lot longer lately (although they send emails/texts notifying you that they’re taking a while so at least they’re communicative), their app’s UI can definitely have some improvements (i.e. not being able to find claim info easily, having to dig to find how much deductible is left), and there was one time that they’ve declined a claim and I’ve had to have the vet explain in more detail for them to approve which was a hassle. Customer service has always been friendly however, and I’ve had no issues with them ever.

I’ve had the most incredible experience with Fetch!! They’ve covered all or our Evie’s TPLO expenses just as I understood the policy would. No goofy loophole language in the wording of the policy for them to hide behind. I’ve shared my experience with many other pet owners. ❤️