Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 19,882

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Teresa

fetch pet insurance is…

I love fetch this pet insurance is amazing my cat is very special he likes to eat things hes had to go numerous times for x-rays and Ramadan and fetch made everything so easy to do online and they paid back quickly they're amazing
1

out of 5

POSTED: | BY: gail fazio

Unhelpful Customer Service

Submitting a claim is a timely and frustrating experience. When I called the customer service phone number, it wouldn’t connect me with a human, kept hanging up on me, and no one ever answered. I tried chatting within the Fetch app, but the customer service rep. was unhelpful and did not answer my question- she just kept repeating herself. It's obvious she was not reading my responses. An hour and a half later (after multiple tries at their Customer Service phone number & other chats) I still do not have an answer in order to submit a claim. Fetch requires that the consumer uploads the medical records, but it's illegal for a resident in my state to do so- yet Fetch requires it! No one will help! The vet. requires that Fetch send a request for medical records form, and Fetch refuses!!!! I've just wasted hundreds and hundreds of dollars!
5

out of 5

POSTED: | BY: Chillice Angrimson

Claim refund was in a timely fashion

I have never had a problem with my claims. They are thorough when explaining the requirements and processed both of my big claims in a very timely fashion.
5

out of 5

POSTED: | BY: Christina Rose

I highly recommend this pet insurance…

I highly recommend this pet insurance company! My pet had both legs injured a year apart with a tore acl and when I submitted the claims I received my reimbursement within 10 days. It takes a lot of stress off of you when you do insure your pets as they are just like kids/family.
1

out of 5

POSTED: | BY: Spresime Bekteshi

WORST EXPERIENCE!!!

WORST EXPERIENCE!!! STAY CLEAR OF THIS INSURANCE COMPANY. THEY JUST TAKE YOUR MONEY AND DENY YOU BASED SEVERAL TIMES UNTIL THEY SAY ITS PART OF THEIR POLICY. IT'S THEIR POLICY TO STEAL YOUR MONEY. IF YOU LOVE YOUR PET - STAY CLEAR OF THIS COMPANY!!!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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